Anonymous
map-marker Baltimore, Maryland

Too many bad people fake phony scammers

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I had 2 different experiences with Guys who were trying to get Sex and OR Money!! The one guy started to text me after I told him No on the Money He says he Makes Lots of Money by cheating scamming women and he is going to keep doing it! This is supposed to be a site for good people Christians!!!???!!! What kind of site is this??!!!
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User's recommendation: DON’T

Marie M Ywi

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Verified Buyer
|

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Verified Reviewer
| map-marker South Milwaukee, Wisconsin

Profile deleted & pictures rejected

ChristianMingle - Profile deleted & pictures rejected
ChristianMingle - Profile deleted & pictures rejected - Image 2
Updated by user Mar 10, 2024

I received a ticket number for the 3rd time 7869****.Request a refund $155.88.

Original review Mar 10, 2024
On March 9th I set up my profile. Everything was fine until a few hours later my pictures stated REJECTED on them which they never had before.

Then the next day March 10th I went to look at the pictures and my profile was deleted.
I contacted the Customer Service and was told I needed to pay $1. I had purchased a year subscription and it is your job to provide free customer service. I do not want to give out my credit card info. Also sent an email and received to reference tickets
7869**** & 7869****.

Your email states ## type your reply above this line ##
but that is grayed out.

Because of all these problems I want a full refund of $155.88.
This is terrible service. You take my money and do absolutely nothing.
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User's recommendation: Never use this site. They were rated number 7 on the 2024 Forbes list.

1 comment
Ananth A Nkx

Ananth 999419****

Rohan C Npj

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Verified Reviewer

Stop the payment

ChristianMingle - Stop the payment
Updated by user Mar 15, 2024

I will use those app again cause there is one fake scammer that has same pic and making fake profile.

Original review Mar 13, 2024
I did enjoy Christian Mingle app and it was very interesting but nothing happened no single women never contact like write a letter or anything so that's the reason why I'm leaving the app it's not for me but thanks anyway. But that's the reason why to leave a message to stop the payment before it will charge my account.
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Preferred solution: Full refund

User's recommendation: I will find someone out there other than the app

Karli S Cpa

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Verified Reviewer
| map-marker Portland, Oregon

Ending subscription to Christian Mingle

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ChristianMingle - Ending subscription to Christian Mingle
I am no longer interested in Christian Mingle. Please end my subscription. Very little traffic. I found the site terrible. Thx
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User's recommendation: Bad site

Resolved
George M Vnq

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Verified Reviewer

Resolved: Unresolved problem to login.

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Updated by user Mar 11, 2024

Company fixed the issue and I have been provided with apology. The problem was caused by my errors in registering. I opened a different membership, and they refunded the first membership.

Original review Feb 10, 2024
I have wasted a day and half trying to login. I received a message and have followed it.

I reset my password but it doesn't work. Something is wrong with your captcha because I have tried and tried to get it right for sending a code to reset my password again.
I need to login as soon as possible, but am about to think it is impossible. I was talking to Flutie214 Thursday but could not log in on Friday nor today. I need to contact Flutie214.

If you can't get me logged in, then please send me contact information for her. I am sure she thinks I have abandoned her by now. If you won't give me her contact information or real name, then get me logged in PLEASE!!! You could at least let her know I am blocked out of the website and give her my contact information.

We were scheduling a date but your website doesn't want us giving outside contact information, so we didn't. I have to depend on you.
At this time you sure don't want me evaluating your website.II
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Cons:
  • Slow to resolve login problems

Preferred solution: logged into Christian Mingle

User's recommendation: Make sure you can log back in.

Chuck R Jbi

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Verified Reviewer

Poor customer service, unable to login

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I am unable to log in and had the following chat and she ended up transferring me to a answering service that charges to help! Ellen

Consultant

25 years of experience helping people just like you

263 Satisfied customers

Welcome!

How can I help with your question?

I am unable to log on your verification system is terrible I have tried multiple times, and it keeps coming back "Verification Failed.". Please cancel my membership and do not charge my credit card,

I'm sorry to hear that you're having trouble with our verification system. Can you please provide more details about the issue?

What more details, as I stated I have tried to log on with the proper username and password and i check the "I am human" box it then takes me to multipool screens asking me to click on various items which I do then it tells me "Verification failed". I seems like your system is set up to aggravate your members, I have much less trouble Loging into my bank!

Please acknowledge My request to cancel my membership and do not charge my credit card. I feel I have been ripped off paying for a service I cannot use!

Have you tried any troubleshooting steps to resolve the verification problem?

I have no idea what you are talking about! I have been very clear as to what I have experienced.

Is there anything else the Computer Expert should know before I connect you? Rest assured that they'll be able to help you.

Again, verify that you are canceling my membership, If my credit card is charged, I will dispute the charge and file a fraud complaint as I have copied these messages and saved them in the event you ignore my request to cancel my membership.

don't

OK. Got it. I'm sending you to a secure page to join JustAnswer for only $5 (fully-refundable).

While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two. Continue >>

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Loss:
$61
Cons:
  • Unable to cancel customer service chat was not responsive

Preferred solution: Full refund

User's recommendation: don't waste your money

1 comment
Guest

This is a complete scam...they want to charge you for talking to a tech about an issue. They let you address the issue, then tell you to fill out the form with your payment info.

DO NOT FALL FOR IT. COMPLETE SCAM.

Anonymous
map-marker Phoenix, Arizona

Company purposely prevents members from canceling subscription

ChristianMingle - Company purposely prevents members from canceling subscription
I have tried and failed to find how to turn off auto renewal. I have read horror stories about this as well. I am afraid that I will not be able to stop paying for their Auto renewal. The website help and all other help available on Google provide an instruction that is not possible. The cancel auto renewal option does not exist. If they don't answer my email requesting how to do this I may be paying for nothing. This is deceitful practice, there is no other explanation. Please stop them from doing this.
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User's recommendation: Don't use the service

Kenneth C Jry

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Verified Reviewer

Waste of money comparing to J4Dates.com

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CM is a typical scam site with mostly fake profiles and catfishers. They pretend to be Christians but in fact they are con artists from Africa and other countries. If you want to meet serious Christian, family-oriented women, you may want to try J4Dates.com - this is where I met my wife. They have many women who are true believers. All the women I met there were genuine. Christianmingle was nothing like this. Its a big scam. Dont believe its name!
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Loss:
$160

Preferred solution: Full refund

Amber C Uyh

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Verified Reviewer

Refund

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I had to fully paid accounts I cant get into Apple Pay paid back one Christine mingle refuses to answer me and I cant even utilize any of the accounts and they wont contact me back. Ive done it several times theres no number I can call right through. Im so mad its going on two weeks and never been in my account and I pay for it. This is a horrible place to do customer service with.
View full review
Loss:
$50

Preferred solution: Full refund

Dylan O Xkj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t access my profile.

ChristianMingle - Can’t access my profile.
Original review Jan 30, 2024
I logged in my profile, i was on it for 20 minutes and i got logged out, i try logging in again but wouldnt work.I received an email saying my profile have been deleted and cant access it anymore due to some violations which i haven't violated any rules.i need my account back or refund must be done.
View full review
Loss:
$50
Pros:
  • Very potential app to find your love one
Cons:
  • No customers service number to call to resolve issues

Preferred solution: Apology

User's recommendation: Good but they always finding a way to extort money from customers.

Patricia M Zdh

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Verified Reviewer
| map-marker Providence, Rhode Island

I've had so many problems with the app and can't get help w/ a charge of $46 a month. I'm about to hire an attorney.

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My app wasn't working. Every time I tried to send a message, it got deleted. So I deleted the app and downloaded it again. As a result, I had to sign up all over again and then it's asking for more money. I contacted online help and they send me to someone who is going to fix it for a $1 fee and $46 a month. For what? I already signed up with a pretty hefty fee. I can't get the help I want online and there is no phone number to contact anyone, so I am going to get a lawyer tomorrow.
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User's recommendation: Don't waste your time or your money

Patricia M Zdh

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Verified Reviewer

I want a complete refund.

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Updated by user Feb 18, 2024

No help given

Original review Feb 18, 2024
This is the absolute worst experience I've ever had and I can't speak to anyone. Customer service just sends you to tech people who charge you. Obviously, it's not Christians who run this site. I want a complete refund since I only signed up about 24 hrs ago or less.
View full review
Loss:
$156
Cons:
  • Many

Preferred solution: Full refund

User's recommendation: Don't even bother.

Patricia M Zdh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Providence, Rhode Island

I cannot speak to a person

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Updated by user Feb 21, 2024

I will NEVER use another dating site. Far too many scammers and Christian Mingles does nothing to help with important issues. I want to change my subscription, but cant do so w/o getting charged $46 a month.

Original review Feb 19, 2024
I keep going to customer service and no matter what problem I give them, they send me to a technical person and a note comes up that says it's a $46 a month to join and you can cancel it anytime. I do not want to join anything. I want to change my subscription and I am not able to do that. I need somebody to call me or I am calling my attorney. I have just about had it with this company. They are the worst.
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User's recommendation: Don't waste your time or money!

Christopher B Ery

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Verified Reviewer

I paid for this site and I am unable to login

It won't accept my email and password. MMMMMBBBBBVVVVVCCCCCXXXXXZZZZZ yyyyytttttrrrrreeeeeyyyyytttttrrrrreeeee
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Preferred solution: I cant login

Anonymous
map-marker Enfield, Connecticut

Too complicated to cancel it just doesn't let you cancel

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Try to cancel all it gives me is the date it runs out and the same date for renewal . DON'T DO IT!!!
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User's recommendation: It's a scam doesn't do business with a Christian heart

Rhyen Wed

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Verified Reviewer
| map-marker Miami, Florida

The site is very difficult to navigate through., I'm trying to get a refund with no luck.

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When somebody sends me alike. I cannot click on the profile to get to see the person, When I type my text, I cannot see the whole paragraph. It is a straight sentence. It's annoying I've seen the same people and same pictures for last week.. Terrible customer service.
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