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1.0

First time user of dating sites. Being a Christian I thought this would be the best site for me.

I admit to not being very computer savvy and didn't notice when signing up that the site would be put me on automatic renewal. I wasn't planning on continuing with the site after three months and it automatically renewed. I called Christian Mingle 3 days after it the date of renewal and they said sorry it have to pay for a full 3 months. I disputed it on my credit card.

It was denied. Okay that is fine and I will live with that but since then I have tried to get on the site and they have suspended my account. I have call several times and customer service have treated me with a attitude and said they have to wait for my credit card company to respond. I have called Amex Express and they say they never took any money back just informed Christian that they have it in dispute.

Well we are going on 45 days since then and I'm still suspended. I have tried getting hold of a manager and they tell me they are busy and will call me and never do. They have my money and I have no service.

This is not a Christian way to run a company!

Reason of review: Refund or service.

Monetary Loss: $89.

Preferred solution: Deliver product or service ordered.

ChristianMingle Cons: Unchristian billing practices, Hypicritalness.

Location: Rancho Santa Margarita, California

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Guest

thank you guys i almost trying to signin today but never mind

Guest

It looks like my account has been suspended and I do not know why. I just can't get on the site again, which means that I do not have a phone number to contact them to ask about the status.

Do you mind sharing the number that you have so I can at least cancel any future payments to them.

I really wish I had read these comments before I signed up. Thanks for any help you can give.

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